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We’re Hiring!

Join the EduStream team as a Customer Support Manager and grow your career with us!

Full-Time
Long-Term
Remote
Flexible

EduStream is the best place for educational assistance.

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We develop state-of-art study tools and services that help 150,000+ students around the world every day. On our platform, we connect customers to 1200+ experts to get help with learning tasks.

We offer a friendly and supportive environment, fair compensation, and unlimited opportunities for personal growth. If you are bright, passionate and determined, you’ll love it here.

Are you ready to join us at EduStream?

01

Manage one-on-one communication with customers through phone calls, live chat, emails, text messages, etc.

What Will You Do?

02

Written communication with experts and customers (in English).

04

Consult customers and promote our services.

03

Manage the customer experience at all stages of the order fulfillment.

05

Check tasks submitted by experts for grammar and compliance with customer instructions.

What We Expect

01

Strong English skills (both verbal and written).
02

Strong interpersonal skills and an ability to communicate effectively.
03

Desire and ability to work remotely.
04

Higher education (or senior year students).

What Do You Need to Work with Us?

Quiet working environment

PС or laptop

Headset (Headphones, microphone)

High-speed Internet

What We Offer

Competitive Salary in USD
  • US$550 for the first month
  • US$625 for the second month
  • US$700-800 from the third month
  • Paid vacation (winter/summer)
  • Sports & wellness expenses compensation
Company Support
  • On-boarding training
  • Mentor assistance
  • Supportive environment
Flexible Schedule
Night shift: 8 PM – 4:30 AM*
Day shift: 4 AM – 12:30 PM*
Evening shift: 12 PM – 8:30 PM*

Work shifts alternate without reference to the days of the week: morning, evening, night shift, two days off. On average, 18 work shifts per month.

*Company Time Zone (GMT +00:00)
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Frequently Asked Questions

I applied and completed some tests and interviews but wasn’t selected. Can I reapply?

Of course, however, we ask you to wait at least six months before reapplying. Spend this time gaining more experience and developing new skills to blow us away.

I’m interested in working at EduStream, but I don’t have any experience. Can I apply?

Sure! Many brilliant EduStream employees joined us without any prior experience.

I’d love to join EduStream’s team, but I don’t see an opening that fits my skills and professional goals. Do you accept general applications?

No. We only accept applications for open jobs. Please keep an eye on this page for a complete list of available positions.

I’ve been invited to an interview. What do I need to prepare?

Unless the recruiter provides you with specific information, no preparation is needed. The first interviews tend to be a bit generic—you will learn more about our company and work process, and we want to know more about how you behave in certain situations.

What is the deadline for an application?

Typically, we don’t set an application deadline—and when we do, it’s stated clearly in the job description. If the job is listed on our website, we are accepting applications.

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